SWIRL

Lost in Data—Seeking, Not Finding 

Stephen R. Balzac -

Lost in Data—Seeking, Not Finding 

Hansel and Gretel had it easy. They were only lost in the woods once. And despite some awkwardness with a witch and a candy house, it ended up working out pretty well for them. Modern teams, on the other hand, may not have to worry about being eaten by a wicked witch, but they do have to worry about having their time eaten by a continual hunt through a corporate data wilderness.  

Information should be an asset, not an obstacle. Yet, for many teams, finding the right data is an ongoing struggle—one that drains productivity, delays decision-making, and forces employees to waste time duplicating work that already exists. 

Despite advances in digital collaboration tools, the enterprise information landscape has never been more fragmented and harder to navigate. Critical insights are buried in emails, lost in Slack threads, locked inside proprietary applications, and scattered across departments. Employees aren’t just searching for information—they’re embarking on time-consuming quests with no guarantee of success. 

Scattered Data, Hidden Costs 

Every minute spent searching for information is a minute not spent on productive work. The numbers are staggering: employees spend nearly 20% of their workweek—about one full workday—just looking for internal information. Instead of focusing on high-value tasks, employees waste hours sifting through outdated reports, scrolling through endless email chains, and running searches in multiple disconnected systems. 

Even when employees find something relevant, there’s no guarantee it’s the most up-to-date version. Between search exhaustion and trying to avoid the risk acting on outdated insights, many teams recreate work from scratch. The result? Duplicated effort, wasted resources, and frustration. 

The more complex an organization’s information ecosystem, the worse the problem becomes. Different departments rely on different tools, each with its own storage methods, search interfaces, and access controls. The finance team may live in Excel, while marketing leans on Google Drive, sales depends on Salesforce, and engineering logs critical data in Jira or Confluence. With information locked in silos, even the simplest questions—like “What’s the latest customer feedback?” or “Where’s the final version of the Q3 report?”—become impossible to answer without navigating a data forest for which they have no maps. They’re lucky if they have digital breadcrumbs. 

Why Traditional Search Fails 

It’s easy to assume that better search tools would solve the problem, but traditional enterprise search is fundamentally broken as well. The reasons? 

  1. Keyword Dependence – Standard search engines rely on exact keywords, which means employees must guess the right terms. Miss the phrasing, and you miss the result. 
  1. Scattered Sources – No single search box exists for internal data. Employees must check multiple tools, leading to fragmented, inconsistent results. 
  1. Lack of Context – Traditional search engines return documents, not answers. Employees must manually scan, interpret, and compare results to find what’s relevant. 
  1. Data Silos and Access Barriers – Even if the right document exists, an employee may not have permission to access it or may not even know it exists. 

Search Like You Think 

The solution isn’t just “better search.” It’s search that works the way people think—conversational, intuitive, and context-aware. 

Imagine being able to ask complex questions in plain language—like “What are the key trends in our latest customer feedback?” or “Who’s working on the Acme project?”—and instantly receive clear, relevant answers. 

SWIRL AI Search, does exactly that. SWIRL centralizes knowledge and delivers the right information quickly, reducing wasted time and effort. Instead of forcing employees to play “guess the keyword,” it understands the intent behind their queries. SWIRL can: 

  • Search across all data sources simultaneously, from email and Slack to databases and documents. 
  • Identify metadata, creating a map to guide search and uncover hidden connections within data.   
  • Rank results by relevance, eliminating the need to manually sift through pages of documents. 
  • Analyze and summarize data, so employees get direct insights, not just links to files. 
  • Respect existing security protocols, ensuring employees only see what they’re authorized to access. 
  • Operate on-premises, keeping sensitive business information within the organization’s control—no need to upload data to a third-party cloud.
     

Time for an Information GPS 

Being lost in data isn’t just an inconvenience, it’s a major business risk. Organizations that fail to solve it suffer from slower decision-making, wasted productivity, and unnecessary costs. Those that get it right unlock faster insights, smarter collaboration, and a competitive advantage. 

SWIRL AI Search transforms how teams interact with information. Instead of wandering about, searching for days amongst the binary trees, SWIRL enables you to navigate the data wilderness and get answers in minutes. The future of work isn’t just about having more data—it’s about how quickly, easily, and accurately you can find the right data when you need it.  

Contact SWIRL today for your free demo. 


Sign up for our Newsletter

Bringing AI to the Data

Stay in the loop with the SWIRL Community get the latest news, articles and updates about AI.

No spam. You can unsubscribe at any time.

Lost in Data—Seeking, Not Finding