SWIRL Co-Pilot: The Right Product, at the Right Time, and in the Right Place

Sid Probstein -
SWIRL Co-Pilot: The Right Product, at the Right Time, and in the Right Place

In an era where technological innovation is not just a competitive edge but a necessity for survival, SWIRL Co-Pilot represents an enterprise-class solution for harnessing the full productivity boost from Generative Artificial Intelligence (GAI). It is a genuinely timely innovation, perfectly aligned with the business world’s current demands and future directions.

The Right Time

Last March was the first anniversary of GPT-4, the first model that blew people’s minds. Amid a surge in global business efforts toward digital transformation and increased demand for sophisticated AI technologies, it inspired generations of products providing a glimpse of the future in which human productivity is massively boosted by AI “assistants” that do much of the unpleasant work: finding information, organizing it, verifying it, and then generating analysis and some response.

And maybe even staying on top of it!

But harnessing generative AI is tricky. And since GPT-4 appeared in 2023, if you believe the press, there have been quite a few failures.

Most of these are not because of security issues, per se. SaaS/Cloud providers still have to earn your trust. The barrier is architectural. Since Charles Bachman designed the first database in the 1960s, the model has always been “load data in, get insight out.” In a large enterprise, where there is a custom security system, ~50 applications per department, data sprawled across at least three cloud providers, and lots of data governance and compliance systems, just “copying all the data that might hold the answer to some question” into a new system – a vector database, a hosted intelligence platform or whatever – is a non-starter.

So it’s not correct to say there have been a lot of failures; it’s really that the enterprise is learning what GAI is good at – boosting productivity – and what it is not – consuming petabytes of data from 100’s silos without breaking the rules or the bank, as they try to navigate the increasingly complex landscape of Generative AI providers and models. There’s a new one every day that seems interesting.

But one thing will remain the same: for Generative AI to provide employees, customers, and partners with that elusive productivity boost, it will have to have access to your data.

The Right Product

SWIRL Co-Pilot is infrastructure software that provides a holistic solution tailored for today’s businesses’ evolving data and analytics demands. It transforms any capable Generative AI – including OpenAI and Azure/OpenAI GPT-4 models) into an “AI assistant” that knows what sources each user can access and what may be found there. It converses with the user to understand their intent, select the suitable sources to search, and provide direct answers, comparisons, and summarization using integrated, cross-silo Retrieval Augmented Generation (RAG). In short, this enables an honest conversation with the data – moving from concern to detail, as in real life.

Most importantly, SWIRL does all of this without moving any data. It allows companies to effectively navigate and analyze all their existing data sets, extracting pertinent information and insights with remarkable precision.

And the benefits are massive: improved decision-making, streamlined operations, and superb customer service experiences.

Thanks to its extensive IT background, Team SWIRL recognizes the constraints of traditional ELT methods. We’ve also been fortunate to work on various state-of-the-art enterprise search systems. These capabilities make SWIRL unique—it is the only Generative AI infrastructure solution that lets you generate insight from your internal data without moving it all first.

The Right Place

With its versatile and scalable infrastructure, SWIRL AI Connect is uniquely positioned to serve various industries, including financial services, insurance, supply chain, manufacturing, oil and gas, public sector, and defense/intelligence. SWIRL’s universal applicability and ability to “power up” almost any Generative AI make it a pivotal tool in transforming business operations and customer interactions.

SWIRL Co-Pilot represents a perfect confluence of product innovation, timely introduction, and product-led growth.

Its advanced AI capabilities, particularly in the Retrieval-Augmented Generation, make it an indispensable tool for businesses navigating the complexities of the modern digital landscape. As enterprises seek solutions offering competitive differentiation, improved decision-making, and enhanced customer experiences, SWIRL stands ready as the right product at the right time and place.

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